Who we are
Summit South Ltd is responsible for the personal details you send us through this website. We're a company registered in England and Wales, company number 16360502, and our registered office is Office 1, Clockhouse, Dogflud Way, Farnham, Surrey GU9 7UD.
To ask about this notice or your details, email barry@summitsouth.co.uk or call 07905 037983.
What we collect
When you send us the job sheet, we collect:
- your name and email address
- your phone number and postcode, if you give them
- the kind of job, when you're hoping to start and whether you have drawings, if you tell us
- what you write about your project
We need your name, your email address and a few words about your project so we can reply. Everything else is up to you.
The job sheet doesn't send anything by itself. It opens your own email app with your answers filled in, and nothing reaches us until you press send.
If you call or email us instead, we keep what you tell us.
Why we use it
We use your details to reply about your project: to answer your questions, arrange a site visit and give you a quote. Data protection law lets us do this because you've asked us to, as a step towards a possible contract.
If you go ahead, we use them to plan and carry out the work under our contract with you, and we keep the records the law requires, for example for tax.
We never use your details for marketing, and we never sell them.
Who else handles your details
A few companies help us run the website and our email. They only handle your details on our instructions:
- Vercel, which hosts this website
- Google, which runs our email (Google Workspace)
Some of these companies are based in the US, so your details may be stored outside the UK. Where they are, the transfer is covered by safeguards recognised under UK data protection law. You can ask us for details of them.
How long we keep it
We keep enquiries for a period we'll confirm here, then delete them. If you become a customer, we keep the records of your job for as long as the law requires, for example for tax.
Your rights
You can ask us to:
- give you a copy of the details we hold about you
- correct anything that's wrong
- delete your details
- limit how we use them
- object to how we use them
- give you the details you sent us in a format a computer can read, or send them to another organisation
It's free to ask. Email barry@summitsouth.co.uk and we'll reply within one month.
Complaints
If you're unhappy with how we've handled your details, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk/make-a-complaint.
Cookies
This website doesn't set any cookies.
Changes to this notice
If we change how we use your details, we'll update this notice and the date at the top.